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Forum Discussion

rogersja's avatar
rogersja
Aspirant
Jul 18, 2022

R7900P using MAC address security will not allow iPhone to connect to internet

Hello, This is my first post.  I'm having a strange issue with my Nighthawk.  I use MAC address security on my router, and for years I've had no issues.  As I get a new product or device, I get its ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 18, 2022

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

Try disabling any Mac Address Security controls on the router to see if the phones will connect...

  • rogersja's avatar
    rogersja
    Aspirant
    Jul 19, 2022

    Hi Furrye38,

    My router has firmware version:  V1.4.3.88_1.3.50

    The modem is from Spectrum, but I cannot make out the model #.

     

    As to your suggestion to remove the MAC address security, I don't want to do that.  The whole point of setting it up this way was to use the MAC address filtering.  It that no longer works, I don't want the router.

     

    Please let me know if you have other questions.

     

    Thank  you,

     

    rogersja

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Jul 19, 2022

      The test was to see if the phone connected correctly if you temporarily disabled the security on the router...

      • rogersja's avatar
        rogersja
        Aspirant
        Jul 27, 2022

        Hi  Furrye38,

         

        Yes, the phone connects when the MAC address access control is turned off.