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Forum Discussion
c_of_c
Jun 05, 2023Star
R7960P - "Respond to Ping on Internet" option selected and grayed out
Netgear Nighthawk X6S, model R7960P. Purchased at Costco. Running Firmware version V1.4.2.84_1.3.42. On the "WAN Setup" Page, the "Respond to Ping on internet" option is checked, but grayed out - so ...
- Jun 22, 2023
Update: I upgraded to the latest firmware (V1.4.4.94_1.3.56), and that has resolved the issue. I can now uncheck that option. Thanks!
c_of_c
Jun 05, 2023Star
I have done that a couple of times, still no change. Tried multiple browsers, no change. Probably the best thing to do is to upgrade the firmware, which I will do in a few minutes. I was trying to figure out if it was grayed out due to some other setting, but I do not see anything that could be doing that.
I have attached a screen shot to show what it looks like.
c_of_c
Jun 22, 2023Star
Update: I upgraded to the latest firmware (V1.4.4.94_1.3.56), and that has resolved the issue. I can now uncheck that option. Thanks!