NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
tano26
Mar 20, 2020Tutor
R7960P firmware not upgrading
I have attempted multiple times to upgrade my current firmware, V1.4.1.44_1.3.5, to V1.4.1.50_1.3.10 and it fails. I have tried letting the router update itself and also downloading upgrade zip file ...
antinode
Mar 20, 2020Guru
> I have attempted multiple times [...]
"attempted" _how_, exactly?
> [...] and it fails.
Any actual error messages?
> [...] downloading upgrade zip file straight from Netgear [site]. [...]
_Which_ "zip file"? "R7960P-V1.4.1.50_1.3.10.zip"? And then you did
what with it? Did you extract the firmware image file
("R7960P-V1.4.1.50_1.3.10.chk") from this "zip file"?
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Read. Look for
"Manually Upload Firmware to the Router".
> Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0
And this has nothing to do with anything?
Goliath60
Mar 20, 2020Guide
Having same problem. I've allowed the auto update to download and upgrade firmware, goes through the motion and reboots router, but no change in firmware. Then downloaded the file and manually tried to update with same results. The logs are not showing any errors nor are there any messages showing an error. Just continues to have "A router firmware upgrade is available." at top of router admin page.