NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
tano26
Mar 20, 2020Tutor
R7960P firmware not upgrading
I have attempted multiple times to upgrade my current firmware, V1.4.1.44_1.3.5, to V1.4.1.50_1.3.10 and it fails. I have tried letting the router update itself and also downloading upgrade zip file ...
antinode
Mar 20, 2020Guru
> I have attempted multiple times [...]
"attempted" _how_, exactly?
> [...] and it fails.
Any actual error messages?
> [...] downloading upgrade zip file straight from Netgear [site]. [...]
_Which_ "zip file"? "R7960P-V1.4.1.50_1.3.10.zip"? And then you did
what with it? Did you extract the firmware image file
("R7960P-V1.4.1.50_1.3.10.chk") from this "zip file"?
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Read. Look for
"Manually Upload Firmware to the Router".
> Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0
And this has nothing to do with anything?
Goliath60
Mar 20, 2020Guide
Having same problem. I've allowed the auto update to download and upgrade firmware, goes through the motion and reboots router, but no change in firmware. Then downloaded the file and manually tried to update with same results. The logs are not showing any errors nor are there any messages showing an error. Just continues to have "A router firmware upgrade is available." at top of router admin page.
- Goliath60Mar 20, 2020Guide
Going from
Firmware Version
V1.4.1.44_1.3.5 to1.4.1.50_1.3.10 Forgot to add that tidbit.
Thanks for any help.
- antinodeMar 20, 2020Guru
> Having same problem. [...]
And you seem to be having the same difficulty in supplying a useful
problem description.> [...] Then downloaded the file [...]
_Which_ "the file"?
> [...] and manually tried to update [...]
"tried" _how_ exactly?
> [...] with same results. [...]
The same as "it fails" is not an improvement over "it fails", which
is not a useful description.- Goliath60Mar 20, 2020Guide
Wow, making people feel little because thay asked a question is not helpful
" And you seem to be having the same difficulty in supplying a useful
problem description."Kind of crass, and out of line for someone asking for help. My opinion
_Which_ "the file"?
I guess the firemware update file, hence the subject heading (Thought it was self explanatory)
"tried" _how_ exactly?
I've allowed the auto update to download and upgrade firmware, goes through the motion and reboots router, but no change in firmware. Then downloaded the file and manually tried to update with same results.
Again I thought this was self explanatory
The same as "it fails" is not an improvement over "it fails", which
is not a useful description.I presumed that failing was understood from the subject heading to mean it wasn't upgrading the firmware.
- antinodeMar 21, 2020Guru
> I guess the firemware update file, hence the subject heading (Thought
> it was self explanatory)You're wrong, hence the question: _Which_ "the file"? What, exactly,
does "the firmware update file" mean to you?These files have identifying names. With my weak psychic powers, I
can't tell if you mean the zip archive which you downloaded, or the
firmware image which you (should have) extracted from it, or what.Hence:
> _Which_ "zip file"? "R7960P-V1.4.1.50_1.3.10.zip"? And then you did
> what with it? Did you extract the firmware image file
> ("R7960P-V1.4.1.50_1.3.10.chk") from this "zip file"?Which questions were posted before you joined the discussion. Did
you read the discussion before joining it?> [...] Then downloaded the file and manually tried to update with same
> results.
> Again I thought this was self explanatory
Again, "the file". The file which you download (the zip archive) is
_not_ the file which you need to send to the router (the extracted
firmware image file). Similarly, "tried" does not reveal which files
you might have specified where, or which button(s) you might have
pushed, or what happened when you did any of those things.There may some fatal flaw in the R7960P or its firmware, but without
some actual information about what you did or what happened when you did
it, it's very tough to tell.
> Wow, making people feel little because thay asked a question is not
> helpfulNeither is failing to answer questions which have already been asked.
Are you personally offended by all criticism? Must make learning
difficult. The problem is not asking, it's not answering when asked."My car stopped running. I repaired the engine, but it didn't help."
What do you expect anyone to do with such an information-free problem
description?"What kind of 'repair'?"
"I repaired it. I thought this was self explanatory."
Guess again. It's not.
- me_ndskyzMar 14, 2021Tutor
You are an a$$Hole
Is THAT clear enough for you??
- Johnstod1Mar 15, 2021StarWho’s an a$$hole?