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Forum Discussion
tano26
Mar 20, 2020Tutor
R7960P firmware not upgrading
I have attempted multiple times to upgrade my current firmware, V1.4.1.44_1.3.5, to V1.4.1.50_1.3.10 and it fails. I have tried letting the router update itself and also downloading upgrade zip file ...
Goliath60
Mar 20, 2020Guide
Having same problem. I've allowed the auto update to download and upgrade firmware, goes through the motion and reboots router, but no change in firmware. Then downloaded the file and manually tried to update with same results. The logs are not showing any errors nor are there any messages showing an error. Just continues to have "A router firmware upgrade is available." at top of router admin page.
antinode
Mar 20, 2020Guru
> Having same problem. [...]
And you seem to be having the same difficulty in supplying a useful
problem description.
> [...] Then downloaded the file [...]
_Which_ "the file"?
> [...] and manually tried to update [...]
"tried" _how_ exactly?
> [...] with same results. [...]
The same as "it fails" is not an improvement over "it fails", which
is not a useful description.
- Goliath60Mar 20, 2020Guide
Wow, making people feel little because thay asked a question is not helpful
" And you seem to be having the same difficulty in supplying a useful
problem description."Kind of crass, and out of line for someone asking for help. My opinion
_Which_ "the file"?
I guess the firemware update file, hence the subject heading (Thought it was self explanatory)
"tried" _how_ exactly?
I've allowed the auto update to download and upgrade firmware, goes through the motion and reboots router, but no change in firmware. Then downloaded the file and manually tried to update with same results.
Again I thought this was self explanatory
The same as "it fails" is not an improvement over "it fails", which
is not a useful description.I presumed that failing was understood from the subject heading to mean it wasn't upgrading the firmware.
- antinodeMar 20, 2020Guru
> I guess the firemware update file, hence the subject heading (Thought
> it was self explanatory)You're wrong, hence the question: _Which_ "the file"? What, exactly,
does "the firmware update file" mean to you?These files have identifying names. With my weak psychic powers, I
can't tell if you mean the zip archive which you downloaded, or the
firmware image which you (should have) extracted from it, or what.Hence:
> _Which_ "zip file"? "R7960P-V1.4.1.50_1.3.10.zip"? And then you did
> what with it? Did you extract the firmware image file
> ("R7960P-V1.4.1.50_1.3.10.chk") from this "zip file"?Which questions were posted before you joined the discussion. Did
you read the discussion before joining it?> [...] Then downloaded the file and manually tried to update with same
> results.
> Again I thought this was self explanatory
Again, "the file". The file which you download (the zip archive) is
_not_ the file which you need to send to the router (the extracted
firmware image file). Similarly, "tried" does not reveal which files
you might have specified where, or which button(s) you might have
pushed, or what happened when you did any of those things.There may some fatal flaw in the R7960P or its firmware, but without
some actual information about what you did or what happened when you did
it, it's very tough to tell.
> Wow, making people feel little because thay asked a question is not
> helpfulNeither is failing to answer questions which have already been asked.
Are you personally offended by all criticism? Must make learning
difficult. The problem is not asking, it's not answering when asked."My car stopped running. I repaired the engine, but it didn't help."
What do you expect anyone to do with such an information-free problem
description?"What kind of 'repair'?"
"I repaired it. I thought this was self explanatory."
Guess again. It's not.
- Goliath60Mar 21, 2020Guide
I give, maybe I was being thin skinned, maybe I assumed people are smart enough to do things in the correct way.
Being a Senior Systems Analyst for 20 years makes me assume people are trying everything before coming to a forum to ask for help.
My bad.
My Impasse:
Checking my router I observed:
A router firmware upgrade is available.
I used the Netgear Firmware Update Assistant to try and upload the firmware form Netgears server,
Current Firmware Version 1.4.1.44
New Firmware Version 1.4.1.50_1.3.10
It went through the motions of downloading and 'updating', rebooting the router, but without a change to the current version (Firmware Version V1.4.1.44_1.3.5)
This was tried 2 times without any change to firmware.
I then used the manual process to update through downloading zip file to a directory.
Going to NetGears site and downloading the R7960P-V1.4.1.50_1.3.10.zip, unzipped it and I used the R7960P-V1.4.1.50_1.3.10.chk file.
Using the manual process within the Routers Updater, I tried to update firmware again, again went through the motions and router rebooted.
This was tried twice without any changes in the firmware.
Went through logs Administration logs (with every option checked previously) and no errors concerning the update were found.
Hence my problem.
- me_ndskyzMar 14, 2021Tutor
You are an a$$Hole
Is THAT clear enough for you??
- Johnstod1Mar 14, 2021StarWho’s an a$$hole?
- michaelkenwardMar 15, 2021Guru - Experienced User
Johnstod1 wrote:
Who’s an a$$hole?Good question. Anyone who throws around insults that make zero contribution to the conversation?