NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R7960P firmware not upgrading
I have attempted multiple times to upgrade my current firmware, V1.4.1.44_1.3.5, to V1.4.1.50_1.3.10 and it fails. I have tried letting the router update itself and also downloading upgrade zip file ...
Yeah I have the same problem. it tries to upgrade and after reboot it's still on the previous firmware (V1.4.1.44_1.3.5). You wouldthink Netgear test the upgrade file before publishing it, but I guess not!!!
Zero_c00l wrote:Yeah I have the same problem. it tries to upgrade and after reboot it's still on the previous firmware (V1.4.1.44_1.3.5). You wouldthink Netgear test the upgrade file before publishing it, but I guess not!!!
You would hope the firmware was tested before posting. For the time I had a r8000 and r8000p I never got firmware that was bug free. In fact the same bugs existed firmware version after firmware version. Some say the firmware is farmed out to a 3rd party off shore. In any case there does not seem to be any testing or QA of the firmware before ship other then to see that it will load onto the router. There are bugs that are a year old and still are not fixed. I, personally, gave up on Netgear and went else where. More toward the commercial side. Lose things like parental controls when you do that, but I do not have any kids here to worry about.
this is my first time trying Netgear router, and I just realized the free support ends three month after you register the product and there is no email or any kind of support to report the firmware bug. You have to come to their forum and beg for attention. what brand are you using now?
Having same issue. Nighthawk Netgear support has failed me on previous router. This one is from July purchase to replace the June one that burned on the desk. Now, this worked fine until the Sept 2020 upgrades of firmware. Help!
Zero_c00l wrote:this is my first time trying Netgear router, and I just realized the free support ends three month after you register the product and there is no email or any kind of support to report the firmware bug. You have to come to their forum and beg for attention. what brand are you using now?
I'm about ready to dump Netgear as well. Unstable. Now, firmware will not load. Thus, my extender and main Nighthawk now go on and off. Is there a way to update? I'm baffled. This last upgrade for firmware is days old. I have to work from home for a living. I only have so many more vacation days.
labatt wrote:
Zero_c00l wrote:Yeah I have the same problem. it tries to upgrade and after reboot it's still on the previous firmware (V1.4.1.44_1.3.5). You wouldthink Netgear test the upgrade file before publishing it, but I guess not!!!
You would hope the firmware was tested before posting. For the time I had a r8000 and r8000p I never got firmware that was bug free. In fact the same bugs existed firmware version after firmware version. Some say the firmware is farmed out to a 3rd party off shore. In any case there does not seem to be any testing or QA of the firmware before ship other then to see that it will load onto the router. There are bugs that are a year old and still are not fixed. I, personally, gave up on Netgear and went else where. More toward the commercial side. Lose things like parental controls when you do that, but I do not have any kids here to worry about.