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Forum Discussion
tano26
Mar 20, 2020Tutor
R7960P firmware not upgrading
I have attempted multiple times to upgrade my current firmware, V1.4.1.44_1.3.5, to V1.4.1.50_1.3.10 and it fails. I have tried letting the router update itself and also downloading upgrade zip file ...
Carrezee
Apr 13, 2020Guide
Opening the router setup in Chrome: <A router firmware upgrade is available> with Firmware Version V1.4.1.44_1.3.5 displayed on the right.
Click on it the "a router firmware upgrade is available" bubble, it does its thing. Router restarts and still displayes Firmware Version V1.4.1.44_1.3.5 with the upgrade bubble still there.
Go into the Nighthawk App on my phone, connected to the home network, shows upgrade available, click it. App looks like upgrade is being performed. Router restarts, same thing.
Downloaded the upgrade from the internet and saved it locally.
Unzipped, selected the file, performed the update, NOPE still showing the same firmware version.
So something is broken.