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Forum Discussion
R7960P firmware not upgrading
I have attempted multiple times to upgrade my current firmware, V1.4.1.44_1.3.5, to V1.4.1.50_1.3.10 and it fails. I have tried letting the router update itself and also downloading upgrade zip file ...
Funny that Ihave recieved this email from Netgear and the firmware update bug still exsists and users are not able to update their firmware!!!
DarrenM , any updates after your escalation?
Well glad I found this thread. Mine won't update the firmware but it does show the GUI updated.
| Hardware Version | R7960P |
| Firmware Version | V1.4.1.44_1.3.5 |
| GUI Language Version | V1.4.1.50_2.1.46.1 |
It asks if I want 1.4.1.50_1.3.10
I wonder if they will fix it ever?
Just an fyi I got that same email.
Mine fails to upgrade the firmware, not matter what I do. It shows that the new firmware is available, but fails to download and upgrade. I have never had this type of problem with any router. I bought this router at CostCo last year. I will never purchase another router from NetGear, and am returning to LinkSys.
RayinAlaska wrote:
It shows that the new firmware is available, but fails to download and upgrade.
Never the best way to update firmware.
Here is now to get more control over the process.
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
- I think this had been discussed as not working for the vast majority here including myself.
- Why don't you call netgear support you must be under warranty of one year
Skhawar03 wrote:
Why don't you call netgear support you must be under warranty of one yearYou can't call. Any phone number you find with a web search is almost certainly a scam, but you can initiate the warranty process on line.
Start the RMA process by checking MyNetgear.
How do I request a Return Material Authorization (RMA)? | Answer | NETGEAR Support
