NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R7960P firmware not upgrading
I have attempted multiple times to upgrade my current firmware, V1.4.1.44_1.3.5, to V1.4.1.50_1.3.10 and it fails. I have tried letting the router update itself and also downloading upgrade zip file ...
For 3 months now I’ve been trying to update the firmware for my Nighthawk R7960P from “V1.4.1.44_1.3.5” to the latest “V1.4.1.50_1.3.10”.
I’ve tried letting it use the “auto update”, I’ve done a “manual firmware update”, I’ve tired doing it from the app, every different method I’ve done has the same outcome of results. It shows it’s “downloading and updating firmware” then after it reboots it’s still on “V1.4.1.44_1.3.5“. I thought maybe I should power it off then back on, still will not update to the latest version. I am at a total loss.
I’ve tried letting it use the “auto update”, I’ve done a “manual firmware update”, I’ve tired doing it from the app, every different method I’ve done has the same outcome of results. It shows it’s “downloading and updating firmware” then after it reboots it’s still on “V1.4.1.44_1.3.5“. I thought maybe I should power it off then back on, still will not update to the latest version. I am at a total loss.
Tiki-Vik,
You'll need to chill out. It's a known problem which Netgear has not fixed. Don't waste any more time trying to update the firmware. And there is no timeline for a fix so don't get your hopes up.
If you bought your router at Costco be sure to send an email to Costco informing them of the lack of support for your product.