NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R7960P firmware not upgrading
I have attempted multiple times to upgrade my current firmware, V1.4.1.44_1.3.5, to V1.4.1.50_1.3.10 and it fails. I have tried letting the router update itself and also downloading upgrade zip file ...
We are working on a fix for this issue but a workaround is trying to load the new firmware via TFTP I linked how to do this below.
https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client
DarrenM
DarrenM
Have YOU actually tested this firmware hot patch on an R7960P router? Has anyone at Netgear ACTUALLY tested this firmware patch on a R7900 or R7960P router?
If your techs are experiencing inconsistent test results, i.e. it works for some R7960P routers, but not others, or not every time, I'd like to offer my router as a sample of one that DOES NOT accept Netgear's firmware patches. I am a technical professional, and can work with your tech's to execute tests. We can either set up a second, parrellel router and configure my problem R7960P in a separate subnet, to conduct repetitive tests. Once we have a solution, I'll even write the tech note to document the solution for users.
This has gone on for over four months, and it's well past time for Netgear to solve this problem.
My contact information is available in my profile.
DarrenM wrote:We are working on a fix for this issue but a workaround is trying to load the new firmware via TFTP I linked how to do this below.
https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client
DarrenM