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Forum Discussion
tano26
Mar 20, 2020Tutor
R7960P firmware not upgrading
I have attempted multiple times to upgrade my current firmware, V1.4.1.44_1.3.5, to V1.4.1.50_1.3.10 and it fails. I have tried letting the router update itself and also downloading upgrade zip file ...
RayinAlaska
Jan 24, 2021Aspirant
Mine fails to upgrade the firmware, not matter what I do. It shows that the new firmware is available, but fails to download and upgrade. I have never had this type of problem with any router. I bought this router at CostCo last year. I will never purchase another router from NetGear, and am returning to LinkSys.
Skhawar03
Jan 24, 2021Tutor
Why don't you call netgear support you must be under warranty of one year
- michaelkenwardJan 24, 2021Guru - Experienced User
Skhawar03 wrote:
Why don't you call netgear support you must be under warranty of one yearYou can't call. Any phone number you find with a web search is almost certainly a scam, but you can initiate the warranty process on line.
Start the RMA process by checking MyNetgear.
How do I request a Return Material Authorization (RMA)? | Answer | NETGEAR Support