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Forum Discussion
aktanker
Apr 03, 2021Initiate
R7960p Router will not update firmware
Hello, Attempting to up date router firmware from 1.4.1.50 to 1.4.1.68_1.3.28. Each attempt has failed --rebooted modem and router. Attempting update via iphone Nighthawk app. After several attempts...
- Jul 13, 2022
Was able to update my router that was stuck on R7960P-V1.4.1.50_1.3.10.
Used the nmrpflash method. Updated to R7960P V1.4.1.64_1.3.25 then used the Netgear router software to update to R7960P-V1.4.3.88_1.3.50.
Method is here:
https://github.com/jclehner/nmrpflash
I put the firmware file in the same folder as the nmrpflash.exe file.
Was using my router as an endpoint, initially had failures until I noticed after the attempts my attached computer ip address was changed from 192.168.2.5 to 192.254.177.93, since my router was set up as an endpoint and assigning. Checked by running the nmrpflash "-L" command to check the connection name <net9> and ip <192.254.177.93>.
used the -a and -A commands to assign the ip address on my computer and target router. -A 192.254.177.93 and -a 192.254.177.94
ran the nmrpflash.exe with the the following command line and it worked.
nmrpflash -A 192.254.177.93 -a 192.254.177.94 -i net9 -f R7960P-V1.4.1.64_1.3.25.chk
DarrenM
May 05, 2021Sr. NETGEAR Moderator
Hello
We truly appreciate your patience as we work to resolve the firmware not upgrading with your R7960p/R8000P. As a valued member of the NETGEAR family, we will be escalating your reported issues to our Customer Care team to authorize a product RMA or possible upgrade. We kindly ask that you don't share your resolution on the forums as we will need to consider an appropriate resolution on a case by case basis. Our Customer Care team will be in touch with you via email shortly to initiate the upgrade process. Please Pm me back with the info below.
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DarrenM
CarloNav
Nov 26, 2021Aspirant