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Forum Discussion
R7960P stops working
Was working till it was not. Lights on front flash but no access to internet or the hub it's self . I'll I do is power cycle the hub and it's fine for random time frame. I have done a factory reset. ...
spacefish69 wrote:
Was working till it was not. Lights on front flash but no access to internet or the hub it's self . I'll I do is power cycle the hub and it's fine for random time frame.
Hub? What's that? A modem/router/ONT between the R7960P and the Internet?
Flashing could mean many things. What do the LEDs actually look like?
Manuals are always a good place to start.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual Troubleshoot With the LEDs.
What firmware version do you have on the device?
A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.