NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R7960P unable to update frimware
Bought a second hand Nighthawk X6S. I was able to setup and connect it to my modem (C7000v2) no problem, but it will not accept firmware updates. I have tried it through the app, going through my pc ...
Hey, you are correct that I did use my modem as a network, but once the router was purchased I turned off wireless for the modem and it is only used as a modem from this point. Now I know that modem router combo isn't useful long-term, but its only a little over a year old and don't think it could be a part of the issue; unless there's info I am missing that other users have experienced dealing with updates to their router. please correct me if I'm wrong of course! Thank you for your comment!
SHRNKS wrote:
Hey, you are correct that I did use my modem as a network, but once the router was purchased I turned off wireless for the modem and it is only used as a modem from this point.
Turning off the wifi does not disable the router part of a modem/router.
See the section on the manual for the C7000v2
Connect Your Modem Router to a Router After
Installation and Activation
Remember, when playing around with devices, you may have to restart the network to get all of the devices on it to configure themselves correctly.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
What message do you get when you try ti upload the firmware?
Then there is this:
Search - NETGEAR Communities – R7960P firmware