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R7960P updating issues 1.4.1.64
R7960P — Nighthawk X6S AC3600 Tri-Band WiFi Router Firmware version 1.4.1.64 will not update, have tried: automatiacally updating factory resetting the device, tried going through Advanced/Admini...
- Thank you Oldbob, I tried to same thing.
Do not buy netgear routers.
I have had the same problem all along with the R7960P that only updates the GUI and not the firmware or maybe it IS updating but not updating the number so it looks like I need an update all the time..I posted a question myself before i saw this post so maybe someone will finally see our issue and get this corrected. Love the router..but this feature has been a pain in my side and even customer support had no answers other than return router.
- I agree the router is great! I am just hoping that netgear sees this and resolves the issue with a firmware update or something. I am not as tech sophisticated as some, but am no novice. I don't think it should be this hard. I have looked at many other forums for answers but have not found any that worked for me obviously.
Tldr: netgear please help.
OldBob wrote:I have had the same problem all along with the R7960P that only updates the GUI and not the firmware or maybe it IS updating but not updating the number so it looks like I need an update all the time..I posted a question myself before i saw this post so maybe someone will finally see our issue and get this corrected. Love the router..but this feature has been a pain in my side and even customer support had no answers other than return router.
Hello OldBob,
Yes, it's a disappointing response from Netgear for $300 routers. Appearances suggest they've orphaned these things or are simply unable to keep up; their advisories indicates their entire router product line is affected by pre-auth vulnerabilities. We can't afford delayed or MIA responses like this so we've removed ours from service and are returning to open source routing solutions. It's a little more work up front but the flexibility is infinite. Good luck on your end!
Faced the same problem, learned about vulnerabilites and tried to update from V1.4.1.50_1.3.10. No luck, tried auto update, manual update and update from the Android app. Is it a known bug or the router was hacked and firmware updates got disabled? Looks like I will have to return it to Costco.
I've yet to see NetGear respond to this problem beyond the usual "taking it seriously" posts. I'd absolutely return the two we have if I could. Get the feeling they don't sell enough prosumer units to properly support them.