NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R800 Bricked by firmware update
Bought this thing back in May, and this morning I decided to do the firmware update as prompted by the nighthawk app. What happened since is the box just gave up on life, emitting no wifi signals...
You can try recoving it with tftp or nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash
and if that doesn't work, try contacting support. If you bought it in may, you should be within your warranty period. click on "mynetgear" at the top, register an account and the device. From there you can contact support.
And in the future, I never recommend updating over the app or over wireless. Its where we tend to see the most issues with corrupt firmware.