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R800 Plex Remote Access not available outside of network
Hello, I'm having issues with my Plex server on my Nighthawk X6 R8000. It was setup and located in another place and had remote access. But when I brought it home and connected it to my Nighthawk X...
The r8000 doesn't have a built in plex server.
So what's running as your plex server?
What is it connected to?
what modem/gateway is the r8000 connected to?
Troubleshooting Remote Access | Plex Support
Sorry, I have a server that I'm running Plex server on with the OS Ubuntu. And it's plugged into a switch (not access point) that's connected to the R8000. It was pulled into a switch where it was configured before I brought it home and had remote access . When I brought it home the remote access is not available port 32400. Thanks for having patience with me.
what modem/gateway is the router connected to?
did you try the troubleshooting from plex? That's going to be key is finding out what steps you need for remote access
I don't know the brand or model but it's gig fiber. I've tried troubleshooting but to know avail. I've set a static IP on the router. I figured since it worked before on another system, just bringing it home and connecting it would be easy. I do IT but not networking. I know a little but my boss set it up. Do you think the Upnp be the issue? I attached a picture from the R8000.
themofoman wrote:
I don't know the brand or model but it's gig fiber.----Pretty easy to walk over and look at the gateway to get the model. Plex doesn't play nicely with double nat's. I've tried troubleshooting but to know avail. I've set a static IP on the router.----if done incorrectly, that can cause issues. I figured since it worked before on another system, just bringing it home and connecting it would be easy.---you'd think but they're more than likely different setups and it isn't just a plug and play sometime. I do IT but not networking. I know a little but my boss set it up.----he might be a good one to ask if he setup your plex server. Finding out what settins he used and changes will be crucial Do you think the Upnp be the issue?----it always could be. We can't 100% rule it out. I attached a picture from the R8000.
so what is your actual setup at home and how is the router connected?
So
Gateway:
Router:
was there a 2nd router? What is it?
How is it wired/setup? Is the 2nd router in access point mode?
What router/switch is the plex server connected to
Does the plex work at home?
