NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Spawn66
Jan 09, 2016Aspirant
R800 Unable to update firmware
After a succesful installation, update and configuration if my router, I noticed there was a new version of the firmware (1.0.3...). If I try an automatic update, netgear genie tells me it's up to ...
- Retired_MemberJan 10, 2016
I meant to include do a factory default first .....long day ....
Spawn66
Jan 10, 2016Aspirant
Is it normal to have the warning that the router will disconnect from the internet before trying to upgrade the firmware?
- Retired_MemberJan 10, 2016
....disconnect all other cables including WAN.... Try updating with pc connected via lan port
- Spawn66Jan 10, 2016Aspirant
Ok here's what i did :
Disconnect all cables from the router
Turn off wi-fi
Connect my laptop directly to the router
Connect to the router via www.routerlogin.net
Try to upload and install the .chk file
Doesn't work, same result. I get a page that tell me the webpage is not accessible...
Am I the only one with this issue??
- Retired_MemberJan 10, 2016
I meant to include do a factory default first .....long day ....