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Spawn66's avatar
Spawn66
Aspirant
Jan 09, 2016
Solved

R800 Unable to update firmware

After a succesful installation, update and configuration if my router, I noticed there was a new version of the firmware (1.0.3...). If I try an automatic update, netgear genie tells me it's up to ...
Firmware
  • Anonymous's avatar
    Anonymous
    Jan 10, 2016

    I meant to include do a factory default first .....long day ....

Anonymous's avatar
Anonymous
Jan 10, 2016

 

....disconnect all other cables including WAN....  Try updating with pc connected via lan port

Spawn66's avatar
Spawn66
Aspirant
Jan 10, 2016

Ok here's what i did :

 

Disconnect all cables from the router

Turn off wi-fi

Connect my laptop directly to the router

Connect to the router via www.routerlogin.net

Try to upload and install the .chk file

 

Doesn't work, same result. I get a page that tell me the webpage is not accessible...

Am I the only one with this issue??

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  • Anonymous's avatar
    Anonymous
    Jan 10, 2016

    I meant to include do a factory default first .....long day ....

    • Spawn66's avatar
      Spawn66
      Aspirant
      Jan 12, 2016

      Ok the hard reset made it works (using the automatic update). Thanks!

       

      I hope I will not have to do that every time... Plus, I'm not sure the manual update will work.

       

      • LeeH's avatar
        LeeH
        Prodigy
        Jan 12, 2016

        You also need to do a hard reset after you flash.