Forum Discussion

Tutor

Feb 17, 2022

R8000 — Nighthawk X6 AC3200 Tri Band WiFi Gigabit Router Drops internet

With all the people having issues dropping the internet from firmware update. Is Netgear working on a solution to this problem? What can be done to correct this issue?

plemans

Guru - Experienced User

Feb 17, 2022

I know they're aware of the issue but they don't release info on plans for firmware updates or whats going on with it.

Some people had good luck with the latest version with ipv6 enabled.

did you try that?

Garrbw

Tutor

Feb 17, 2022

I do have the latest update, but I don't understand how to select ipv6 enabled. I am uneducated when it comes to routers.

plemans
Guru - Experienced User
Feb 17, 2022
https://kb.netgear.com/24006/How-do-I-set-up-an-IPv6-Internet-connection-on-my-Nighthawk-router
- Garrbw
  Tutor
  Feb 17, 2022
  Thanks I'll check it out and let you know!
  - plemans
    Guru - Experienced User
    Feb 17, 2022
    Good luck, if it doesn't help, you can downgrade the firmware a version. It just seems like the latest had the issue. But again, a lot of people had luck with using ipv6. A few were able to do a factory reset and it worked fine.