NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Latius's avatar
Latius
Aspirant
Aug 01, 2024
Solved

R8000 — Nighthawk X6

Hi,   Just order Youfibre in UK. Speed 900mbps. When connected to fibre router speed is ok when take it off and plug in strait to socket my router R8000 — Nighthawk X6 AC3200 Tri Band WiFi Gigabit...
  • FURRYe38's avatar
    Aug 01, 2024

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

     

    Be sure to speed test with a wired ethernet connected PC and use ooklas installable speed test app to run any speed test with. 

     

    I'd factory reset the router and setup from scratch using a wired ethernet connected PC:

    https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface

    Power off the modem or ONT for 1 minute then back ON as well. The complete the setup wizard.

     

    Be sure to not enable Access Controls, Armor, Circle or Traffic Meter as these can slow down the speeds. 

     

    Re-test the speeds.