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Forum Discussion

jbrandibas's avatar
jbrandibas
Aspirant
Feb 08, 2016
Solved

R8000 - Cannot administer router via wired connection

I have logged a support ticket, but I figured I would throw my question out here as well.   I just got a new R8000 today and went to set it up, but I can't seem to administer the router through the...
Troubleshooting
n750dave's avatar
n750dave
Tutor
Feb 11, 2016
What ended up happening?
jbrandibas's avatar
jbrandibas
Aspirant
Feb 14, 2016

Still not working but I am almost 100% certain it is my antivirus firewall.  Oddly enough if I turn off protection, it still won't let me access it.  I use Kaspersky, and a few people have said that they wound up un-installing it and it would let them access the router page.  That seems a bit excessive to me, I would rather fine out why the firewall is blocking it.

  • jbrandibas's avatar
    jbrandibas
    Aspirant
    Feb 14, 2016

    Thsi is what I get in the browser:

     

    This webpage is not available

     

    ERR_CONNECTION_RESET
    The connection to 192.168.1.1 was interrupted.
    Check your Internet connection
    Check any cables and reboot any routers, modems, or other network devices you may be using.
    Allow Chrome to access the network in your firewall or antivirus settings.
    If it is already listed as a program allowed to access the network, try removing it from the list and adding it again.
    If you use a proxy server...
    Check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server: Go to the Chrome menu > Settings > Show advanced settings... > Change proxy settings... > LAN Settings and deselect "Use a proxy server for your LAN".