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Forum Discussion
philip_m
Aug 12, 2021Initiate
R8000 - Have to load every page 2x after installing V1.0.4.74_10.1.80
I updated my R8000/X6 to V1.0.4.74_10.1.80 yesterday. Now when i go to many websites (e.g this one) I first i get 'site not found' then i refresh the page (F5) and it loads. I tried firefox, Chrom...
- Retired_MemberAug 12, 2021
This sounds like a problem I had, Try this:
Go to into routeradmin pages go to advanced home and note the dns entries.
Go to windows control panel and click on ‘Network and sharing centre’
Click ‘change adaptor settings’. DoubleClick the ethernet/wifi adaptor and click properties,
highlight Internet protocol version 4(TCP/IPv4) click properties:
Click ‘use the following DNS server address’ and enter dns numbers in the ‘preferred dns server’ and alternative server boxes.
It seems that Netgear may have somehow screwed up the dns settings as well as removing the remote settings page.
Hope this helps
atoner
Oct 22, 2021Tutor
I've been plagued by this problem on my R8500 (FW V1.0.2.154_1.0.102) for months now, and it finally got annoying enough to investigate. I was happy to find the forum complaints but disappointed there's no firmware update yet. I picked this thread to reply since it has the most posts on the topic.
My problem was worst with Chrome on my work laptop, but recently seems to have affected other browsers and devices.
I rolled back to the V1.0.2.144_1.0.99 firmware, and so far - so good, with no DNS errors.
Here are two benchmarks to illustrate the problem:
- DNSBench reported "DNS queries are not being consistently answered" with the 154 firmware but now says "DNS services are available and working." Oddly, DNSBench didn't raise an issue with DNS reliability in its conclusion report with 154. My router was at the bottom of DNSBench's response time list but is now near the top.
- Namebench reported 111 ms average, 631 ms max with 7 NX (non-existant domains) on 154. Now I'm at 15 ms avg, 280 ms max, and no NX. This agrees with DNSBench, and my internet just feels "snappier."
So my questions are around what to do now.
- I'm well out of warranty on this router. How do I get Netgear's attention and the possibility of trying a beta? I don't like rolling back to an older version with a security vulnerability.
- Is the competition (especially TP-Link and Asus) markedly better with things of this sort? I'm kinda fed-up with Netgear creating problems like this, not giving any sort of announcement or work-around, not relasing a quick fix, etc. I've also had a couple of Netgear routers that just started polluting my network or acting funny after a few years. It is also annoying that I can't set my router to give out other DNS servers to DHCP clients - my only option is to set each client manually.