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Forum Discussion
rmh77243
Nov 10, 2020Tutor
R8000 - Slow ethernet speed
There are multiple posts on the slow speed on this router but I did not find any that are similar to the issue I have. I have also tried most things listed apart from a factory reset as avoiding till...
plemans
Nov 10, 2020Guru - Experienced User
What firmware are you on?
What modem/gateway is it connected to?
there's 4 services we usually recommend disabling to get full speeds: access control, traffic monitoring, parental controls, and qos.
If you've had them enabled, try the factory reset and clean install (not from backup). This can usually help.
You can always try disabling the services and rebooting and seeing how it works.
Or even disable them, do a backup, factory reset and then install from backup. worst case, it doesn't help and you need to just do a clean install.
- rmh77243Nov 10, 2020Tutor
HI
Firmware Version - V1.0.4.62_10.1.74
Modem is Virgin Media Modem working in Modem only mode. Of the 4 services only 1 enabled is access control.
I will do a backup, try the disabel access control and see how that goes. After that, then looks like factory reset and see how it is before re -setting things up. To be honest may be best option as it has been sat running for 5 years and never had a factory reset, a reboot every now and then and firmware updates as needed.
Thanks for quick response :)
- plemansNov 10, 2020Guru - Experienced User
Let me know how it goes!
- rmh77243Nov 11, 2020Tutor
Slightly baffled as I was expecting to need to do more but here is what I did.
Made no changes and did a speed test to get a baseline was 302Mbps on router it was 507Mbps.
Did a Backup of Router config
Disabled Acces Control
Another speed test and was now 329Mbps.
Rebooted router and Modem
Another speed test and this time shows as 553Mbps but speed test on router shows 358Mbps.
Essentially all I did was a backup, disable access control and a restart of modem and router. Speed jumped by 250Mbps.
Did another speed test to see if it was a one off and got 523Mbps. Going to leave as is and see how things go for a few days then may re-enable access control and see what impact it has.