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Forum Discussion
rmh77243
Nov 10, 2020Tutor
R8000 - Slow ethernet speed
There are multiple posts on the slow speed on this router but I did not find any that are similar to the issue I have. I have also tried most things listed apart from a factory reset as avoiding till...
rmh77243
Nov 10, 2020Tutor
HI
Firmware Version - V1.0.4.62_10.1.74
Modem is Virgin Media Modem working in Modem only mode. Of the 4 services only 1 enabled is access control.
I will do a backup, try the disabel access control and see how that goes. After that, then looks like factory reset and see how it is before re -setting things up. To be honest may be best option as it has been sat running for 5 years and never had a factory reset, a reboot every now and then and firmware updates as needed.
Thanks for quick response :)
plemans
Nov 10, 2020Guru - Experienced User
Let me know how it goes!
- rmh77243Nov 11, 2020Tutor
Slightly baffled as I was expecting to need to do more but here is what I did.
Made no changes and did a speed test to get a baseline was 302Mbps on router it was 507Mbps.
Did a Backup of Router config
Disabled Acces Control
Another speed test and was now 329Mbps.
Rebooted router and Modem
Another speed test and this time shows as 553Mbps but speed test on router shows 358Mbps.
Essentially all I did was a backup, disable access control and a restart of modem and router. Speed jumped by 250Mbps.
Did another speed test to see if it was a one off and got 523Mbps. Going to leave as is and see how things go for a few days then may re-enable access control and see what impact it has.
- plemansNov 11, 2020Guru - Experienced User
the speedtest on the router isn't reliable (through the app). Reason why is it usually picks the closest server and not the fastest server. Its nice to have but if you have reasonably fast internet, its not reliable because you can't change servers.
- rmh77243Nov 14, 2020Tutor
I guess this is a final summary from me if any help to others.
The problem with the loss of bandwidth for me clearly looked to be the use of Access Control. Since turning it off without doing a factory reset my speed has been stable all week around 550Mbps. Which on an advertised 500Mbps connection is as about the best I am going to get. Today I turned Access Control back on and my speed test instantly dropped to between 250Mbps and 265Mbps. Turning it back off instantly back to 550Mbps.
I was really shocked how much of an impact the Access Control is on bandwidth. I prefer to have that on for Wi-Fi connections but there does not seem to be an option to do that and the overall impact on bandwidth is huge.
Thanks to all the replies that helped me get to the bottom of this. I will certainly be looking more closely at impacted throughput when security features are enabled on any future replacement for this router. I am already looking more at a wired only router and then using an access point for just Wi-Fi connections. Potentially more expensive but likely to be more secure.
Cheers…..