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Forum Discussion
R8000 - wifi works with IOS but not Windows 10 laptop
Laptop has connected correctly for several years. After some external cable issues we lost connection to the modem. Resolved that. To restart we had to power off the modem and the router (several t...
On re-reading your original post, I forgot your IOS was working, so the radio button being off is off the table. I'm leaning further toward the laptops thinking you're on a "public network".
The other possibility, but let us know the answer to the question first, is there's some custom values in your TCP-IP settings to use a hard coded IP address, or possibly something on the router blocking MAC addresses, or possibly some advanced firewall rules.
If it's a relatively straightforward home network and you hadn't configured several advanced options, giving up and starting from scratch isn't as bad as it seems, by the way. I hate saying that, but sometimes it's true.
Replacing the cable between the modem and router may have resolved the problem. Will keep our fingers crossed.