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Forum Discussion
TheOtherMatt
Dec 09, 2016Aspirant
R8000 - Won't broadcast SSID & won't allow login when hardwired
I have an R8000 that seems bricked, hoping someone has insight to help. R8000 unit: Has white lights for everything except the Internet Won't broadcast SSID for either 2.4 or 5Ghz channels ...
- Dec 13, 2016
If you have tried looping and didn't get any light then it's considered a faulty router.
JhayAr
Dec 13, 2016Aspirant
Yes there is no Internet light after it reboots. But the all the lights work while resetting. My Internet works when I plugged the cable directly to my computer but somehow my R7000 doesn't recognize it.
ElaineM
Dec 13, 2016NETGEAR Employee Retired
If you have tried looping and didn't get any light then it's considered a faulty router.
- TheOtherMattDec 13, 2016Aspirant
Thanks ElaineM
I figured as much but wanted confirmation.
Not even a year old and bricked. Can't say I'm all too pleased with Netgear at the moment.
- ElaineMDec 13, 2016NETGEAR Employee Retired
If it's within the warranty, contact support to get a replacement.
- TheOtherMattDec 13, 2016Aspirant
It's my father-in-laws, and he didn't keep the reciept.
Dug his own ditch there, but you'd still expect better for the price of the hardware.
If I don't have proof of reciept or an actual purchase date I'm assuming there's no hope for a replacement unit. Some punk in a big box store convinced him he needed the latest and greatest, when my FIL would have been fine with a baseline unit. The latest and greatest failing is just salt in the wound.