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Forum Discussion
TheOtherMatt
Dec 09, 2016Aspirant
R8000 - Won't broadcast SSID & won't allow login when hardwired
I have an R8000 that seems bricked, hoping someone has insight to help. R8000 unit: Has white lights for everything except the Internet Won't broadcast SSID for either 2.4 or 5Ghz channels ...
- Dec 13, 2016
If you have tried looping and didn't get any light then it's considered a faulty router.
TheOtherMatt
Dec 13, 2016Aspirant
Thanks ElaineM
I figured as much but wanted confirmation.
Not even a year old and bricked. Can't say I'm all too pleased with Netgear at the moment.
ElaineM
Dec 13, 2016NETGEAR Employee Retired
If it's within the warranty, contact support to get a replacement.
- TheOtherMattDec 13, 2016Aspirant
It's my father-in-laws, and he didn't keep the reciept.
Dug his own ditch there, but you'd still expect better for the price of the hardware.
If I don't have proof of reciept or an actual purchase date I'm assuming there's no hope for a replacement unit. Some punk in a big box store convinced him he needed the latest and greatest, when my FIL would have been fine with a baseline unit. The latest and greatest failing is just salt in the wound.
- ElaineMDec 13, 2016NETGEAR Employee Retired
PM me the Serial Number and I will check it on my end.
- TheOtherMattDec 14, 2016Aspirant
Just sent, thank you