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Forum Discussion

svanlith's avatar
svanlith
Aspirant
Feb 19, 2016
Solved

R8000 & Readycloud Registration failed

Hi Fora,   I have recently updated my R8000 to firmware version V1.0.3.4_1.1.2 and figured I'd give the Readycloud a try. So I was able to logon online and even with the app, but as soon as I try ...
ReadyCLOUD Portal
Registration failed
  • JamesGL's avatar
    JamesGL
    Feb 02, 2017

    Hi jeffm6719,

     

    Try changing your password to a simpler password. For example: Password123

danntlewis's avatar
danntlewis
Aspirant
Feb 19, 2016

I also have the same issue.  "Registration failed. Check your user name and password and try again".  

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Feb 19, 2016

    svanlith I was able to register it on the admin page. Please try one more time. If the problem persists, try to change your password.

     

    danntlewis Do you have the same model number?

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Feb 22, 2016

    Just want to check with you guys if you're still having problems.

    Let us know if you're still having difficulty registering.

    • mwall's avatar
      mwall
      Tutor
      Jul 14, 2016

      Yes, just bought a R8000. When trying to use readycloud I just get "Registration failed. Please check your user name and password and try again." So there is still a issue...

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired
        Jul 20, 2016

        mwall Can you PM me your username and password?