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Forum Discussion
Solved
R8000 Dropping connection to devices.
I purchased a new Nighthawk R8000 (firmware V1.0.4.46) a month ago (April 2020) and I consistently have devices (iPhone, iPad, etc) that keep dropping their connections to the router. The internet ...
I just installed the recommended firmware this morning. I'll report back in a few days when there's enough time to see if the problem has been resolved.
Try installing version 1.0.4.28 of the firmware. Afterwards (once its fully rebooted), factory reset the router and manually install it. Don't install from a backup. Also, disable auto update.
Then see how it does.
- Thank you. How do you install firmware 1.0.4.28?
to download it go to the support site:
https://www.netgear.com/support/product/r8000.aspx
click downloads and then +view previous versions. Download the appropriate version and then extract it.
After that you can follow the manual firmware upgrade process from the manual. And instead of using the new firmware, use the version you downloaded.
Thank you. I'll give it a try over the weekend. Also, is it good to use the SMART CONNECT feature or should I connect each device individually?