NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Rossco864's avatar
Rossco864
Follower
Oct 03, 2015
Solved

R8000 drops internet connection

I'm having trouble with my R8000 dropping the internet connection frequently. The power button turns amber everytime this happens and I have to power cycle the router twice to get it to reconnect. Ha...
R8000 dropping internet
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Oct 05, 2015

    Hi Rossco864,

     

    Welcome to Community!

     

    I just want to verify if the LED that turns amber is the power light and not the Internet light. If it is the powerlight, you might need to plug the router on a different power outlet or use a different power adapter with the same specification as the its adapter.

     

    Regards,

     

    JamesGL

    Community Team

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Oct 05, 2015

Hi Rossco864,

 

Welcome to Community!

 

I just want to verify if the LED that turns amber is the power light and not the Internet light. If it is the powerlight, you might need to plug the router on a different power outlet or use a different power adapter with the same specification as the its adapter.

 

Regards,

 

JamesGL

Community Team