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Forum Discussion
R8000 fios slow internet speeds
So I've had this router for a couple years now and I didn't really notice until recently just how bad the performance really is. I have Fios gigabit internet and have verified the feed from Verizon i...
1. you won't hit gigabit over wireless. Wired yes.
2. What modem/gateway do you have from verizon that the netgear is connected to?
3. try factory resetting the router. during the install, make sure to leave qos, access control, traffic monitoring, and parental controls all disabled.
- I understand I won't get the same performance on wireless but in the netgear app, it only registers 350mbps connection to the internet. also when I hardwire in to the router I'm not getting gigabit either. however the raw feed from Verizon reads 1000mbps. The router is rated for gigabit speeds, would it not read gigabit when running the speedtest to see what is possible? How do I know what the true performance is?
- As far as I understand, Verizon Fios gigabit does not use a modem or gateway.
- I've had everything disabling from the beginning and tried enabling today it to fix it. Of course then I saw this community site and realized they all said to keep them off... I will try to reset everything and see what happens.
Most verizon services have some type of gateway or ONT. Just curious what yours is connected to.
You should be able to hit gigabit speeds on that device. Let me know how it goes after the factory reset/retest
- I believe from what I understand I have an ONT connection.
So I finally got around to doing the factory reset (or at least I think I did) and literally nothing has changed. I re-made my wifi name and password and went through the whole process and it’s doing the exact same thing. Other issues I’ve discovered now that I’m diving into it include the Ethernet connections not working at all as well as constantly dropping signals. I hadn’t really though anything of it but I have some security cameras and they constantly drop their signals they typically come back on after a few minutes but lately all of them have stopped working because of the internet connection.
What else can I do? When I did the factory reset and it checked for firmware updates, it said none available. I would assume a reset would have whipped the updates but that doesn’t seem to have happened. Did I do something wrong?What Firmware version is currently loaded?
What CAT# lan cable are you using between the modem and router and your wired devices? CAT6 is recommended.
