NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Igotit_ohno
Jul 25, 2022Tutor
R8000 fios slow internet speeds
So I've had this router for a couple years now and I didn't really notice until recently just how bad the performance really is. I have Fios gigabit internet and have verified the feed from Verizon i...
FURRYe38
Jul 28, 2022Guru - Experienced User
What Firmware version is currently loaded?
What CAT# lan cable are you using between the modem and router and your wired devices? CAT6 is recommended.
Igotit_ohno
Jul 28, 2022Tutor
I’m using a Cat5e cable for everything. That’s what came with the house and just the cable I have around. When I plug my computer into the raw FIOS Ethernet it runs up to the gigabit using the 5e cables. Once it passes through the router it drops to the 300mbps download and 50 mbps upload.
Firmware v.1.0.4.84 which I think is the newest. This is even after I did the factory reset.
Firmware v.1.0.4.84 which I think is the newest. This is even after I did the factory reset.
- FURRYe38Jul 28, 2022Guru - Experienced User
When you did the FR and setup from scratch did you enable Access controls, Armor, Circle, QoS or Traffic Meter? I saw issues with these enabled and had to FR and setup from scratch with out enabled those:
- Igotit_ohnoJul 28, 2022TutorNope, they are all disabled.
- FURRYe38Jul 28, 2022Guru - Experienced User
And did you power OFF the ONT when you did the FR on the router for 1 minute then back ON?
Only other item to try would be to maybe downgrade FW, try v.76, FR, power cycle the ONT, and then setup the router from scratch I would either not set the SSID name and leave it as default for now, then go in and immediately do a speed test with your wired PC using Ooklas installable speed test app, try a couple of different test sites with in the app. Or if you set a custom SSID for the wifi, turn OFF the wifi radios temporarily on the router before running the wired speed test. Trying to eliminate other devices maybe slowing something down. Disconnect all other wired devices accept for the wired PC. Try testing a different wired PC to compare results as well.
Try a CAT6 cable between the ONT and router if possible.
Does the router seem to get warm or overly warm at all?