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Forum Discussion
apil1
Dec 01, 2017Apprentice
R8000 Firmware 1.0.4.4 Wireless Drops
I updated my R8000 router to firmware 1.0.4.4 this week, and have been getting 5GHz WiFi drop only on Android phones. I do not use 2.4GHz unless the device is not dual-band to know if it is also an ...
- Dec 04, 2017
WiFi Analyzer doesn't pick up any other 5GHz networks in the area, so interference shouldn't be an issue. Since I removed the bridge, the connection has been fine on 1.0.4.4. Not sure when it went defunct, but the last router reboot must have disconnected the bridge for good and it kept trying to send connection requests. Best guess is either Windows dealt with the issue gracefully, or Android phones being lower priority on the router kept getting the boot.
apil1
Dec 02, 2017Apprentice
I went overkill and reset the router, updated the firmware back to 1.0.4.4 by uploading the file myself instead of using the Internet, reset the router again, then manually configured all the settings. Android phones were still dropping. I had recently enabled IPv6 as 6to4 Tunnel trying to see if my ISP supported resedential IPv6 addressing, which I've disabled now, but I also came to realize that my WNCE4004 Wireless Bridge had gone rogue and was refusing to reconnect to the 5GHz network. Even after resetting it, I was unable to get it to connect to the 5GHz network. I do currently use a EX7007 Range Extender for getting signal to cover the basement, but do not believe those should have been in conflict.
I've unplugged the bridge and left it powered off. Checking my phone for 20 minutes and no drop outs, not long enough to be conclusive, but long enough I believe I should have seen one by now. I may try re-enabling IPv6 tomorrow to see if my phone starts dropping again, but right now have a big suspicion the bridge was essentially causing a DOS on the 5GHz network if not just one of the two channels.
JamesGL
Dec 04, 2017NETGEAR Employee Retired
Hi All,
You may try changing channels for 5Ghz and check if it will help. Disable QoS as well.
- apil1Dec 04, 2017Apprentice
WiFi Analyzer doesn't pick up any other 5GHz networks in the area, so interference shouldn't be an issue. Since I removed the bridge, the connection has been fine on 1.0.4.4. Not sure when it went defunct, but the last router reboot must have disconnected the bridge for good and it kept trying to send connection requests. Best guess is either Windows dealt with the issue gracefully, or Android phones being lower priority on the router kept getting the boot.