NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R8000 Firmware 1.0.4.4 Wireless Drops
I updated my R8000 router to firmware 1.0.4.4 this week, and have been getting 5GHz WiFi drop only on Android phones. I do not use 2.4GHz unless the device is not dual-band to know if it is also an ...
WiFi Analyzer doesn't pick up any other 5GHz networks in the area, so interference shouldn't be an issue. Since I removed the bridge, the connection has been fine on 1.0.4.4. Not sure when it went defunct, but the last router reboot must have disconnected the bridge for good and it kept trying to send connection requests. Best guess is either Windows dealt with the issue gracefully, or Android phones being lower priority on the router kept getting the boot.
I've had my R8000 since October 2014, and in those three years I've had no issue of any kind. All updates have worked without a hitch... until now.
When I updated to 1.0.4.4, my Android devices and my Chromebook had connectivity issues on 2.4g and 5g as described by april1, above.
I went back to 1.0.4.2 and my problems disappeared.
Living in a rural area, there are no other 5g broadcasts to compete with, so I'm pretty sure that this was not the issue with 1.0.4.4.
Any thoughts?
If it's both channels, might want to try updating, reseting the router, then configuring by hand, do not restore a backup. Also download the firmware and upload it to the router manually, do not update by internet.
My issue seemed to be a device that was continually trying to connect on the 5GHz network but failing, which apaprently caused lower priority devices to be denied a connection, or Android were being sensitive to continually being forced to change channels because I enable smart connect.
I need to amend my post, above. I spoke too soon! Soon after going back to 1.0.4.2, my Android devices began, again, to cycle endlessly between being connected and disconnected from the R8000.
I then downloaded the 1.0.3.54 firmware and installed it on the R8000, and now (several days later), not one hiccup, not one disconnect/reconnect cycle.
At this point, my thoughts are that if it is the Android devices causing the problem, why would the problem go away when I downgraded the firmware to 1.0.3.54? In my mind the problem has to be with the 1.0.4.4 and 1.0.4.2 firmware releases.
I'm frustrated because I want the security of the most recent firmware release, but it is not worth the problems it causes my Android devices.
Any ideas?
Thanks, in advance!
I tried 1.0.4.4 for R8000 and experienced random WiFi dropout issue as described people above.
The difference is the WiFi drop out is on the 2.4GHz band and it is a Win10 machine. In addition, 1.0.4.4 has worse speed performance than 1.0.3.54 over WiFi according to SpeedTest. About 20 - 25% less WiFi speed.
Downgraded to 1.0.3.54 and all is well again. It looks like 1.0.4.* release have problems or at device compatibility issues with both Windows and Android. This is a shame as 1.0.4.* is supposed to have more security fixes.
IMHO. Netgear should be doing more regression testing before releasing. I guess rapid release is the current bandwagon - let the public be the guinea pig / beta testers.
I hope NetGear can look into these issues and fix them in a a future release.
hello guys, I'm Italian, I also had the same problem with the firmware 1.0.4.4 now I entered the 1.0.3.54, a question you the antennas have you open all, how can I improve the reach of the wifi? thank you so much
italiano:
ciao ragazzi, sono italiano,anche io ho avuto lo stesso problema con il firmware 1.0.4.4 ora ho inserito il 1.0.3.54, una domanda voi le antenne le avete aperte tutte, come posso migliorare la portata del wifi? grazie mille
Thanks for the advice. I upgraded to 1.0.4.4 and my wifi was also unreliable - android devices were connecting to the wifi, but not connecting to the internet, and my extender was unreliable. Factory reset it twice, and still the same problem.
Downgraded to 1.0.3.54 and everything works again.
I wish I had backed up my settings :(