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Forum Discussion
apil1
Dec 01, 2017Apprentice
R8000 Firmware 1.0.4.4 Wireless Drops
I updated my R8000 router to firmware 1.0.4.4 this week, and have been getting 5GHz WiFi drop only on Android phones. I do not use 2.4GHz unless the device is not dual-band to know if it is also an ...
- Dec 04, 2017
WiFi Analyzer doesn't pick up any other 5GHz networks in the area, so interference shouldn't be an issue. Since I removed the bridge, the connection has been fine on 1.0.4.4. Not sure when it went defunct, but the last router reboot must have disconnected the bridge for good and it kept trying to send connection requests. Best guess is either Windows dealt with the issue gracefully, or Android phones being lower priority on the router kept getting the boot.
n750dave
Dec 06, 2017Tutor
I need to amend my post, above. I spoke too soon! Soon after going back to 1.0.4.2, my Android devices began, again, to cycle endlessly between being connected and disconnected from the R8000.
I then downloaded the 1.0.3.54 firmware and installed it on the R8000, and now (several days later), not one hiccup, not one disconnect/reconnect cycle.
At this point, my thoughts are that if it is the Android devices causing the problem, why would the problem go away when I downgraded the firmware to 1.0.3.54? In my mind the problem has to be with the 1.0.4.4 and 1.0.4.2 firmware releases.
I'm frustrated because I want the security of the most recent firmware release, but it is not worth the problems it causes my Android devices.
Any ideas?
Thanks, in advance!
SmallTrader
Dec 06, 2017Apprentice
I tried 1.0.4.4 for R8000 and experienced random WiFi dropout issue as described people above.
The difference is the WiFi drop out is on the 2.4GHz band and it is a Win10 machine. In addition, 1.0.4.4 has worse speed performance than 1.0.3.54 over WiFi according to SpeedTest. About 20 - 25% less WiFi speed.
Downgraded to 1.0.3.54 and all is well again. It looks like 1.0.4.* release have problems or at device compatibility issues with both Windows and Android. This is a shame as 1.0.4.* is supposed to have more security fixes.
IMHO. Netgear should be doing more regression testing before releasing. I guess rapid release is the current bandwagon - let the public be the guinea pig / beta testers.
I hope NetGear can look into these issues and fix them in a a future release.
- chigos85Dec 06, 2017Guide
hello guys, I'm Italian, I also had the same problem with the firmware 1.0.4.4 now I entered the 1.0.3.54, a question you the antennas have you open all, how can I improve the reach of the wifi? thank you so much
italiano:
ciao ragazzi, sono italiano,anche io ho avuto lo stesso problema con il firmware 1.0.4.4 ora ho inserito il 1.0.3.54, una domanda voi le antenne le avete aperte tutte, come posso migliorare la portata del wifi? grazie mille
- n750daveDec 06, 2017Tutor
To answer the antenna question, I have my R8000 mounted on the wall at a height of 7 feet. All six antennas are set at a 90 degree angle from the plane of the base.
Having it mounted up high makes the biggest difference in WiFi coverage.
- TerryPhDec 27, 2017Virtuoso
NETGEAR is actively looking at the problem. I myself have big problems with 1.0.4.4.1.1.42 and 1.0.4.4.1.1.41, extensively for past 3 eeks. Talking endlessly to advance tech support, after exchange/return new, problems still persist until I downgrade to FW1. 0.3.54, which has been flawlessly stable. Sure enought, I love to take advantage of security update and Cirlce parental control (which does not matter to me at all, since my children are all grown up) , but not without internet connection or flawed FW,
I kow NETGEAR is putting up a beta FW, and I am actually beta testing it. Still have minor problem but I guess they are trying to fix it.
So for now, FW 1.0.3.54 is most stable and does not give any problems at all.
- ChrisCookDevDec 29, 2017AspirantHaving updated earlier today, I'm experiencing the same Android specific issues.
As a result, how would I sign up to test the beta firmware?- TerryPhDec 30, 2017VirtuosoThe beta version still has problem. The best bet is to fully downgrade to older version 1.0.3.54, also do it with full reset 30-30-30 resetting.