NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

thwooldr's avatar
thwooldr
Aspirant
Aug 15, 2017
Solved

R8000 Firmware will not update

Router firmware will not update. current version 1.0.3.32_1.1.21 new version downloaded R8000-V1.0.3.48_1.1.33.chk. I used a hardwire connection directly connected to router. Never updates, the admin...
Error updating fw
Firmware
  • JamesGL's avatar
    JamesGL
    Aug 21, 2017

    Hi thwooldr,

     

    Are you using the Desktop Genie or the web UI to update the firmware?

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Aug 21, 2017

Hi thwooldr,

 

Are you using the Desktop Genie or the web UI to update the firmware?

thwooldr's avatar
thwooldr
Aspirant
Aug 21, 2017
I was using the GUI. It never would install the fw. So I reset to factory. Then it allowed me to install the fw. Then I restored from backup. All works well now. Thanks for the help