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Forum Discussion
pacole
Dec 09, 2021Aspirant
R8000 Firmware
I recently update the firmware to the latest version (V 1.0.4.76 _ 10.1.82). Seems like it is now incompatable with Salesforce ( I work remotely via company VPN). Have to constantly refresh page to ...
pacole
Dec 10, 2021Aspirant
Thanks for the quick response! Sounds like a simple solution. As I said.... I never eliminate "user error" as the primary cause to my computer problems! Hopefully this will resolve the issue.
SmallTrader
Dec 11, 2021Apprentice
Hi Pacole,
Please be awared that latest R8000 firmware and the version prior to this both have serious DNS issue. After firmware update, you will get random "Site not found" error due to DNS problem.
The problem has existed at least since Jun/Jul this year. No fix from Netgear and I am not holding my breath. Support and firmware testing is non existentat at Netgear.
- pacoleDec 12, 2021Aspirant
Thx SmallTrader~
Issue definitely started after last firmware update. I was able to reveret back to a previous version. So far so good.... Would switching to Google DNS vs my current ISP DNS help? I've read that this could actually slow things down~
- FURRYe38Dec 12, 2021Guru - Experienced User
Something to try.
Users are encouraged to contact NG support and let them know what there experiencing with the routers:
ttps://my.netgear.com/support/contact.aspx