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R8000 HARDWIRE CONNECTIONS HAVE INTERNET BUT WIFI CONNECTIONS DO NOT
Hardware version R8000 FIRMWARE VERSION : V1.0.4.84_10.1.84 After upgrading to this firmware version, I restored the old configuration because I lost all the advance configurations. All hardwared...
Glad the reset worked. If see DNS errors or issues, enable IPv6 and set to auto. Should help resolve that.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
1. what modem/gateway is it connected to?
2. try factory resetting and don't install using a backup configuration. If something is corrupt in the backup, that could be causing the issue.
It is connected to a cable modem ISP provided. All hardwired connections can access the internet. Only Wifi connections are unable to access the internet. This router is used for a buisness with many configurations. Are you saying that everytime this router updates, I will have reenter all of this configuration information?
horacemiles wrote:
It is connected to a cable modem ISP provided----doesn't tell me much. what model modem is it? . All hardwired connections can access the internet. Only Wifi connections are unable to access the internet.---I got that from your prior post. This router is used for a buisness with many configurations. Are you saying that everytime this router updates, I will have reenter all of this configuration information?----I didn't say that. But when you're having issues after an update, a factory reset and new install is one of the first things I'd recommend. You usually don't need to do a thing after a firmware upgrade. But if something was corrupt in a setting or something changed enough, thats where we start.
Ok, I understand that this is community help. But clearly there is a deeper issue here. After the last two firmware updates, the complete configuration is wiped by the update. Is there away to notify netgear of this issue, if the product is outside the warranty?