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Forum Discussion
Digs
May 09, 2019Aspirant
R8000 has dramatically slower WiFi speeds than wired connection
Hi fourms! I wanted to about others expereinces with wifi speeds on 5GHz Wifi frequency with the R8000. I have a brand-new R8000 running firmware V1.0.4.28_10.1.54 and gigabit fibre to the home...
- May 12, 2019
So it looks like the firmware or router may have been the issue.
I returned the router and exchanged it for the same model. The firmware in the model I got is lower at version V1.0.4.12_10.1.46 rather than the later version I'd updated onto the other router I had.
I ran a few speed tests on this new R8000 - and the speed over wifi nearly matches that of the wired Ethernet now.
I'm happy! sometimes it is simply the hardware (or firmware... I can't say which - so I'll make sure not to update the firmware.)
Digs
May 11, 2019Aspirant
I didn't add a wireless card to the NAS. It's wired in via Ethernet to the R8000. That's it's only connection.
Digs
May 12, 2019Aspirant
So it looks like the firmware or router may have been the issue.
I returned the router and exchanged it for the same model. The firmware in the model I got is lower at version V1.0.4.12_10.1.46 rather than the later version I'd updated onto the other router I had.
I ran a few speed tests on this new R8000 - and the speed over wifi nearly matches that of the wired Ethernet now.
I'm happy! sometimes it is simply the hardware (or firmware... I can't say which - so I'll make sure not to update the firmware.)
- IrvSpMay 12, 2019Master
Digs, not updating the firmware can be foolish. Security fixes are in later versions.
The .18 version:
New Features and Enhancements
- Supports collection of router analytics data.
- Added support for SHA256 certificates in lieu of MD5 for OpenVPN.
- Supports the Auto firmware update feature.
Bug Fixes:
- Fixes security issues.
The .28 version:
New Features and Enhancements
- Supports tri-band smart connect.
- Allows customers to set timezone to fix Auto-firmware update timing per local timezone.
- Improved Nighthawk Remote management functionality.
- Fixed Internet performance when VLAN is turned ON and under a PPPoE connection.
Bug Fixes:
- Fixes security vulnerability issues
What I'd do? I'd save the configuration you have and install the .28 (which has all prior fixes). My R8000 is running that and works fine. Test and see. If you still have problems, go back to the .12 release and install the settings again via the backup.
Still have a problem, time to contact NG Support via the Support page and MY SUPPORT.
- DigsMay 12, 2019Aspirant
IrvSp I totally get that updating firmware has a ton of benefits.
Here's the thing - I just updated this new R8000, and it's gone back to pushing terrible speeds over Wifi on the LAN. Prior to updating it a minute ago I was getting similar speeds to my wired connection on my LAN through Wifi.
I've for certiain narrowed the slow LAN speeds over Wifi this down to the firmware on the router. Specifically the current version: V1.0.4.28_10.1.54.Interestingly the current firmware gives me better internet speeds - but slower LAN wifi speeds.
- IrvSpMay 12, 2019Master
Wondering if it could be a device slowing you down over wireless. Have you tried testing with only one wireless device at a time? Smart Connect OFF as well as QoS.