NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R8000 HAS Internet and does NOT have Internet at the same time
Any thoughts why this may happen with X6 AC3200 WiFi Router (R8000) On one hand, almost all connected Wi-Fi devices drop Wi-Fi or claim "no Internet"; Anveo monitoring service says "SIP offline". ...
Two suggestions. You may have already done these.
Using a web browser, manually re-flash the current firmware from a computer connected to the router via Ethernet cable. See here: https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
After the firmware re-flash, perform a firmware default reset and configure from scratch. Do not restore a previous saved configuration file.