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Forum Discussion

Concerned-user's avatar
Concerned-user
Guide
Sep 06, 2022

R8000 HAS Internet and does NOT have Internet at the same time

Any thoughts why this may happen with X6 AC3200 WiFi Router (R8000)  On one hand, almost all connected Wi-Fi devices drop Wi-Fi or claim "no Internet"; Anveo monitoring service says "SIP offline". ...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 07, 2022

Have you tried the Router in AP mode yet behind the ATT modem with Pass thru disabled on the modem? 

Concerned-user's avatar
Concerned-user
Guide
Sep 07, 2022

No, for three reasons.

  1. No certainty how long I'd have to stay in the AP mode. Switching to AP mode for a day (or for a week) may be not enough, because the issue that I experience is intermittent and irregular: sometimes once a week, sometimes more than once a day.
  2. No clarity what would be the next step if the issue goes away or the issue stays in the AP mode.
  3. I don't want losing, even temporarily, NETGEAR features that are disabled in the AP mode, especially Circle Parental Controls.