Forum Discussion

Aspirant

Nov 28, 2022

R8000 Internet port not working

Hello all. I am trying to get my R8000 to successfully connect, but nothing is lighting up the Internet Port. I have tested with other cables on a different router and the cables are good. A loopb...

Troubleshooting

FURRYe38

Guru - Experienced User

Nov 28, 2022

What happens if you use a LAN port after the R8000 is configured for AP mode, does this work?

Possible the WAN port maybe bad. LAN port could be used I believe while in AP mode.

SidJacks

Aspirant

Nov 28, 2022

Thanks for the response. 2 things to now provide.

1. When I power on the router, the internet light comes on with all of the others during the boot sequence. So I know it's not just a blown led or anything.

2. Since I'm now in AP mode and I ran an ethernet cable from one of the modems lan ports (out) to lan 1 on the r8000 (in) that port is now lit.

I guess I try to connect to the router wirelessly and see if I have data?

SidJacks
Aspirant
Nov 28, 2022
Update. After about 30 min, that LAN 1 port that was white in the last pic went orange.
I had not done anything else since the last reply.

I'm certain I'm just overlooking something simple at this point.
- FURRYe38
  Guru - Experienced User
  Nov 28, 2022
  What CAT# lan cable are you using? Might check your cabling and jacks for good operation.
  
  CAT6 is recommended.
  - SidJacks
    Aspirant
    Nov 28, 2022
    This particular cable that I took from a known working device is 5e.
    
    I tried something else.
    I held the wifi on/off button until it turned off and moved the cable back to internet port.
    
    Internet light on the panel is now a slow blinking orange.
- SidJacks
  Aspirant
  Nov 28, 2022
  Moved down the line to ports 2, 3, and 4. All flashing orange.
  
  The only solid lights are Power, wifi on/off, and was.
  
  2.4, 5G1, and 5G2 are all rapid blinking white