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Forum Discussion
tylernealis86
Jun 12, 2017Aspirant
R8000 issues after resetting to factory defaults
I pushed the reset button on the back of the router and now I cannot "configure the internet connection". I can't get into the user interface. Every time I open internet explorer it takes me to router...
- Jun 13, 2017
All thanks for the input but it started working after the fourth reset.
The only thing different this time was I disconnected the power to my firestick so that nothing was trying to access the wifi while it was coming online..
Not sure why the reset worked after I unplugged the firestick but thats all I did??
Again thanks for the input and the willingness to help me out. I appreciate the forum... much more than netgear since you have to pay to talk to tech support, but whatever....
FURRYe38
Jun 12, 2017Guru - Experienced User
Any update on this>?
tylernealis86 wrote:
I pushed the reset button on the back of the router and now I cannot "configure the internet connection". I can't get into the user interface. Every time I open internet explorer it takes me to routerlogin.net and I cannot complete the process.
I honestly don't think it's a problem with the internet since it was working fine before the reset.
I performed the reset when the internet connection did not return after I restored the factory defaults inside the router interface.
Hope this makes sense to someone?
Thanks in advance for any help
William10a
Jun 12, 2017Master
I hope that they get the router set up and their internet back.
- michaelkenwardJun 12, 2017Guru - Experienced User
tylernealis86 seems to have disappeared. First the question, then the follow up with more information. After that, nothing. Perhaps they fixed it and haven't bothered to tell us.
- tylernealis86Jun 12, 2017Aspirant
Sorry it took me so long to respond I am on east coast so I went to sleep after I posted last night around 10 pm. Just got back home from work so I am back at it again... I will for sure update if I figure it out.
- FURRYe38Jun 12, 2017Guru - Experienced User
Besure your PC is set for automatic IP addressing.
Disconnect the router from the modem temporarily and do a factory reset. Before you attempt to log in, do a IPCONFIG /all and see if your PC is getting an IP address from the router and the gateway should be 192.168.1.1.