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Forum Discussion
tylernealis86
Jun 12, 2017Aspirant
R8000 issues after resetting to factory defaults
I pushed the reset button on the back of the router and now I cannot "configure the internet connection". I can't get into the user interface. Every time I open internet explorer it takes me to router...
- Jun 13, 2017
All thanks for the input but it started working after the fourth reset.
The only thing different this time was I disconnected the power to my firestick so that nothing was trying to access the wifi while it was coming online..
Not sure why the reset worked after I unplugged the firestick but thats all I did??
Again thanks for the input and the willingness to help me out. I appreciate the forum... much more than netgear since you have to pay to talk to tech support, but whatever....
William10a
Jun 12, 2017Master
I hope that they get the router set up and their internet back.
michaelkenward
Jun 12, 2017Guru - Experienced User
tylernealis86 seems to have disappeared. First the question, then the follow up with more information. After that, nothing. Perhaps they fixed it and haven't bothered to tell us.
- tylernealis86Jun 12, 2017Aspirant
Sorry it took me so long to respond I am on east coast so I went to sleep after I posted last night around 10 pm. Just got back home from work so I am back at it again... I will for sure update if I figure it out.
- FURRYe38Jun 12, 2017Guru - Experienced User
Besure your PC is set for automatic IP addressing.
Disconnect the router from the modem temporarily and do a factory reset. Before you attempt to log in, do a IPCONFIG /all and see if your PC is getting an IP address from the router and the gateway should be 192.168.1.1.
- tylernealis86Jun 12, 2017Aspirant
disconnected and performed another restart.
I confirmed that PC is set for automatic IP addressing.
I ran the command prompt and for the wireless Lan adapter WiFi for media status it states media disconnected? Is this where it would show me the IP address if it was receiving it?
Also after the restart the moment I plugged in the cable from the modem the internet light started blinking amber..