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Forum Discussion
tylernealis86
Jun 12, 2017Aspirant
R8000 issues after resetting to factory defaults
I pushed the reset button on the back of the router and now I cannot "configure the internet connection". I can't get into the user interface. Every time I open internet explorer it takes me to router...
- Jun 13, 2017
All thanks for the input but it started working after the fourth reset.
The only thing different this time was I disconnected the power to my firestick so that nothing was trying to access the wifi while it was coming online..
Not sure why the reset worked after I unplugged the firestick but thats all I did??
Again thanks for the input and the willingness to help me out. I appreciate the forum... much more than netgear since you have to pay to talk to tech support, but whatever....
William10a
Jun 12, 2017Master
If you did a reset and reach the login page try admin for the username and password for the password you may have reset the router back default before you set it up via a lan cable and a computer not wifi as the wifi will have the pre programmed username and passphrease they were on a sticker on the router will not be online or in the manual.
What lights are lighting up and what color?
tylernealis86
Jun 12, 2017Aspirant
I cannot reach the login page, I am stuck trying to get through the netgear genie that pops up automatically everytime I try to open the internet browser.
all lights are white except the internet light which is blinking amber when it is connected to the modem..