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Forum Discussion

tylernealis86's avatar
Jun 12, 2017
Solved

R8000 issues after resetting to factory defaults

I pushed the reset button on the back of the router and now I cannot "configure the internet connection". I can't get into the user interface. Every time I open internet explorer it takes me to router...
  • tylernealis86's avatar
    tylernealis86
    Jun 13, 2017

    All thanks for the input but it started working after the fourth reset.

     

    The only thing different this time was I disconnected the power to my firestick so that nothing was trying to access the wifi while it was coming online..

     

    Not sure why the reset worked after I unplugged the firestick but thats all I did??

     

    Again thanks for the input and the willingness to help me out. I appreciate the forum... much more than netgear since you have to pay to talk to tech support, but whatever....