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Solved
R8000 issues after resetting to factory defaults
I pushed the reset button on the back of the router and now I cannot "configure the internet connection". I can't get into the user interface. Every time I open internet explorer it takes me to router...
All thanks for the input but it started working after the fourth reset.
The only thing different this time was I disconnected the power to my firestick so that nothing was trying to access the wifi while it was coming online..
Not sure why the reset worked after I unplugged the firestick but thats all I did??
Again thanks for the input and the willingness to help me out. I appreciate the forum... much more than netgear since you have to pay to talk to tech support, but whatever....
Modem is surfboard SB6183
I was connected to the router through a patch cable when I was trying to troubleshoot last night.
Not sure where to look for IP address after I ran the IP config. I can access the internet if I connect directly to the modem via ethernet cable.
You should be good with the SB6183. Same modem I have connected with my R7800.
IP address of the router should be 192.168.1.1 and accessible from the router side with a LAN cable connected PC or wireless laptop.
Use IE11, FF or Opera browser to connect to it.
Be sure your PC is set up for automatic IP address assignement.