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Forum Discussion
tylernealis86
Jun 12, 2017Aspirant
R8000 issues after resetting to factory defaults
I pushed the reset button on the back of the router and now I cannot "configure the internet connection". I can't get into the user interface. Every time I open internet explorer it takes me to router...
- Jun 13, 2017
All thanks for the input but it started working after the fourth reset.
The only thing different this time was I disconnected the power to my firestick so that nothing was trying to access the wifi while it was coming online..
Not sure why the reset worked after I unplugged the firestick but thats all I did??
Again thanks for the input and the willingness to help me out. I appreciate the forum... much more than netgear since you have to pay to talk to tech support, but whatever....
michaelkenward
Jun 12, 2017Guru - Experienced User
Take the R8000 through all the steps in the setup process describe in the Quick Start guide.
R8000 | Product | Support | NETGEAR
The order and timing are important.
tylernealis86
Jun 12, 2017Aspirant
I followed the steps in the guide exactly and still same issue persists