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R8000 issues after resetting to factory defaults
I pushed the reset button on the back of the router and now I cannot "configure the internet connection". I can't get into the user interface. Every time I open internet explorer it takes me to router...
All thanks for the input but it started working after the fourth reset.
The only thing different this time was I disconnected the power to my firestick so that nothing was trying to access the wifi while it was coming online..
Not sure why the reset worked after I unplugged the firestick but thats all I did??
Again thanks for the input and the willingness to help me out. I appreciate the forum... much more than netgear since you have to pay to talk to tech support, but whatever....
Sorry it took me so long to respond I am on east coast so I went to sleep after I posted last night around 10 pm. Just got back home from work so I am back at it again... I will for sure update if I figure it out.
Besure your PC is set for automatic IP addressing.
Disconnect the router from the modem temporarily and do a factory reset. Before you attempt to log in, do a IPCONFIG /all and see if your PC is getting an IP address from the router and the gateway should be 192.168.1.1.
disconnected and performed another restart.
I confirmed that PC is set for automatic IP addressing.
I ran the command prompt and for the wireless Lan adapter WiFi for media status it states media disconnected? Is this where it would show me the IP address if it was receiving it?
Also after the restart the moment I plugged in the cable from the modem the internet light started blinking amber..
sorry for the confusion I did the IPConfig when I was plugged into modem.
When I did it while trying to be connected via wireless it stated DNS servers 192.168.1.1 and same for the gateway so it does seem to be getting the IP from the router..
Ok so it seems the router is working with the PC.
I would do this. Keep the PC connected wired to the router and the router connected to the modem. Don't use wireless on the PC. Disable the wireless radio on the PC if you can. Power off both router and modem for 30 seconds. Power ON the modem first and let it sync with ISP serivce. Power on the router about 1 minute after the modem was powered on. Wait for about 1 minute and see if your PC will connect to the router at 191.168.1.1. It should. Use IE11 or FF or Opera browsers. It should bring up the log in page or if you did a factory reset, it should start the setup process which you can walk thru or manually set up the router. I recommend using the set up wizard.
All thanks for the input but it started working after the fourth reset.
The only thing different this time was I disconnected the power to my firestick so that nothing was trying to access the wifi while it was coming online..
Not sure why the reset worked after I unplugged the firestick but thats all I did??
Again thanks for the input and the willingness to help me out. I appreciate the forum... much more than netgear since you have to pay to talk to tech support, but whatever....