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Forum Discussion
tylernealis86
Jun 12, 2017Aspirant
R8000 issues after resetting to factory defaults
I pushed the reset button on the back of the router and now I cannot "configure the internet connection". I can't get into the user interface. Every time I open internet explorer it takes me to router...
- Jun 13, 2017
All thanks for the input but it started working after the fourth reset.
The only thing different this time was I disconnected the power to my firestick so that nothing was trying to access the wifi while it was coming online..
Not sure why the reset worked after I unplugged the firestick but thats all I did??
Again thanks for the input and the willingness to help me out. I appreciate the forum... much more than netgear since you have to pay to talk to tech support, but whatever....
FURRYe38
Jun 13, 2017Guru - Experienced User
Ok so it seems the router is working with the PC.
I would do this. Keep the PC connected wired to the router and the router connected to the modem. Don't use wireless on the PC. Disable the wireless radio on the PC if you can. Power off both router and modem for 30 seconds. Power ON the modem first and let it sync with ISP serivce. Power on the router about 1 minute after the modem was powered on. Wait for about 1 minute and see if your PC will connect to the router at 191.168.1.1. It should. Use IE11 or FF or Opera browsers. It should bring up the log in page or if you did a factory reset, it should start the setup process which you can walk thru or manually set up the router. I recommend using the set up wizard.
tylernealis86
Jun 13, 2017Aspirant
All thanks for the input but it started working after the fourth reset.
The only thing different this time was I disconnected the power to my firestick so that nothing was trying to access the wifi while it was coming online..
Not sure why the reset worked after I unplugged the firestick but thats all I did??
Again thanks for the input and the willingness to help me out. I appreciate the forum... much more than netgear since you have to pay to talk to tech support, but whatever....
- William10aJun 13, 2017Master
You will need to change the routers ip address to something like 192.168.1.2