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Forum Discussion
suekimtoo
Jul 16, 2016Aspirant
R8000 losing speed
Losing speed between modem and router. Had TWC "extreme" internet which is 30mbps and router was delivering 22mbps both ethernet and wireless while ethernet direct from modem showed over 40mbps. Upgr...
- Retired_MemberJul 18, 2016
In post 3 I gave you a suggestion to follow, You have to solve the wired problem first. Reset to defaults, and test, same problem contact support.
The reset to defaults is done by pressing reset util power led flashes, see manual if still unsure of that process.
VE6CGX
Jul 16, 2016Master
What is your wireless settings? security protocol, WMM, speed -mode? Wired connection is OK? QoS enabled?
suekimtoo
Jul 18, 2016Aspirant
When I bypass the Nighthawk and connect directly to the modem with a cable, my speed is great--surpasses what TWCable says I would get (50mbps) and tested at 62mbps. So I know that TWC service is not the problem. When run the modem cable to the Router, and then cable to my laptop,the speed drops to 21-22mbps and it is the same if I go wireless. I will try to do a factory reset next once I figure out how to do that.